Privacy Policy

At The ALTAR (Academy for Learning Technology & Arts to share Rhema), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you engage with our website, courses, and related services.

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By accessing or using our services, you agree to the terms of this Privacy Policy.

The ALTAR is a Christian media academy committed to equipping churches, ministries, and creative individuals with biblically grounded training in storytelling, media, technology, and the arts.

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The ALTAR stands for Academy for Learning Technology & Arts to share Rhema, and our offerings are designed exclusively for Christian ministry contexts. Our foundation is rooted in the authority of God’s Word and the service of the local and global Church.

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For questions about this policy, please contact:
Email: privacy@thealtarmediaacademy.com

We may collect and process the following types of information:

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a. Information You Provide

• Name

• Email address

• Phone number

• Church or organization name and role

• Course enrollment and registration details

• Payment and billing information (processed via trusted third-party gateways)

b. Information We Generate

• Course access history, completion status, and certification eligibility

• Communications and support interactions

c. Information Collected Automatically

• IP address

• Browser/device information

• Site usage patterns

• Cookies and tracking technologies (see Section 5)

d. Third-Party Tools

We use third-party services that may collect or store your data as part of delivering our services:

• Learning Platform: Zoho Trainer Central

• Forms, CRM, and Email Marketing: Zoho Forms, Zoho CRM, Zoho Campaigns

• Payment Gateways: Instamojo and similar providers

• Analytics & Tracking: Google Analytics, Facebook Pixel, and comparable tools

We use your information for purposes such as:

• Registering you for courses, events, or learning experiences

• Providing access to course material and certification (where applicable)

• Communicating updates, reminders, and support information

• Processing payments and maintaining financial records

• Analyzing usage patterns to improve our services

• Sending newsletters or promotional content (you may opt out at any time)

• Running advertising and remarketing campaigns

• We do not sell or rent your personal data.

• We may share your data with:

  • Authorized team members and instructors, for service delivery purposes

  • Third-party service providers (e.g., payment gateways, email marketing platforms)

  • Legal authorities when required by law or to protect our rights

• Each third-party tool operates under its own privacy policies and may be governed by regulations in their jurisdictions.

We use cookies and similar technologies to:

• Enable core site functionality

• Monitor site usage (analytics)

• Support embedded media (e.g., YouTube, Vimeo)

• Deliver personalized or retargeted ads (e.g., Meta, Google Ads)

You may disable cookies in your browser settings, though some features may not function correctly without them.

Learners have the ability to delete their academy accounts directly from within the learning platform. Once an account is deleted, all associated records — including learning history, progress, test results, certifications, and user data — are permanently erased and cannot be recovered.

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Creating a new account using the same email address will result in a completely new profile, with no restoration of previous data.

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We encourage learners to download or store any important records before initiating account deletion, as The ALTAR does not retain or back up this data outside the platform.

For any concerns regarding account access, deletion, or data retention, you may write to us at support@thealtarmediaacademy.com. While we’ll do our best to assist, please understand that account-level actions triggered by you or enforced by the platform may be irreversible.

• Data is retained as long as necessary to fulfill educational, legal, and operational needs.

• Course history and user data are stored within platforms such as Zoho Trainer Central and Zoho Books.

• Financial records are retained in compliance with applicable regulations.

• Data is primarily hosted on servers located in India, with potential processing through other jurisdictions based on the tools we use

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We do not currently offer automatic deletion of user data but may honor deletion requests based on platform capabilities and applicable legal requirements.

Depending on your location, you may have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent to certain types of data use

• File a complaint with a local data protection authority

You may contact us at privacy@thealtarmediaacademy.com to make such requests. We will make reasonable efforts to accommodate your request, subject to legal and technical limitations, especially where third-party platforms are involved.

The ALTAR is not liable for delays or limitations in processing such requests where circumstances are beyond our control.

While most of our offerings are designed for adult learners, some courses (e.g., music or foundational creative courses) may be suitable for participants under the age of 13 or 16. In such cases, we recommend that a parent, guardian, or responsible adult oversee enrollment and participation.

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We do not knowingly collect data from minors without appropriate consent. If you believe a child’s information has been submitted in error, please contact us immediately and we will address the issue promptly.

We take reasonable steps to protect your personal data, including:

• Secured course login systems

• Role-based data access for our team

• Encrypted payment processing

• Monitoring and review of third-party services

However, users are responsible for maintaining the confidentiality of their account credentials.

The ALTAR is not liable for any data breaches or unauthorized access resulting from user negligence, including the use of weak passwords, credential sharing, or bypassing our security measures.

We may update this Privacy Policy from time to time. Changes will be posted on this page and reflected by the “Last Updated” date above.

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We encourage you to review this page periodically. Your continued use of our services after any changes indicates acceptance of the updated terms.

For questions, requests, or concerns related to this Privacy Policy or your data:

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📧 Email: privacy@thealtarmediaacademy.com
🌐 Website: www.thealtarmediaacademy.com